Yes, we recommend accepting your refund in store credit which is typically available to use within 24 hours. Refunds to the original payment method are subject to your bank’s local processing times.

Rest assured, you will not be charged for canceled orders. You may see a pending transaction that is voided upon order cancellation. 7eaminds never receives payment until orders have been shipped.

Please allow 7-10 business days for the funds to appear in the financial account associated with your payment method. You may see the voided transaction on your bank statement. 

Even if your credit card is expired, the funds will still be successfully credited to your bank account. If you haven’t seen the refund yet or the account is no longer open, please contact your financial institution. 7eaminds is unable to process a refund to a different card or account from the original payment method for any reason.

Refunds for any items or orders may be less than expected due to discounts and promotions received when placing the order. The refunded amount reflects what was actually charged after all discounts were applied.

If I received my order after being refund, we are delighted to inform you this order will be free on 7eaminds. Please feel free to keep the package as a gift from 7eaminds for any inconvenience you may have experienced.

Please allow 7-10 business days for the funds to appear in the financial account associated with your payment method. You may see the voided transaction on your bank statement. 

In accordance with our made-to-order policy, once you have completed the payment, we will immediately confirm your order and commence production. While enjoying personalized service, you will also receive a 5% pre-purchase discount and the convenience of canceling the order without reason within 24 hours.

However, please note that if you choose to cancel the order after the 24-hour period, our refund policy is as follows: If you cancel within 3 days after the order is confirmed, we will deduct 5% of the total order amount as a handling fee; if you cancel within 7 days, the handling fee will be 10% of the total order amount; after 7 days, we will not be able to accept the cancellation of the order.

We are committed to providing you with the most flexible shopping experience while ensuring the efficiency and rationality of the production process. Thank you for your understanding and support.