Kindly please contact us for any reaction:

1. Identify the Issue: Clearly describe the reaction or issue you experienced with the product.
2. Product Information: Provide details about the product, including the name, brand, and any identifying numbers such as a batch or lot number.
3. Contact Information: Include your contact information so that the company or relevant authority can follow up with you if necessary.
4. Purchase Details: Mention where and when you purchased the product.
5. Reaction Description: Explain the reaction you had in detail, including when it occurred, its severity, and any other relevant symptoms.
6. Medical Attention: If you sought medical attention due to the reaction, include the name of the healthcare provider and any treatment you received.
7. Documentation: If possible, attach any supporting documentation such as photos of the product, packaging, or your reaction.
8. Submit the Report: Depending on the product, you may need to report the reaction to the manufacturer, a retailer, or a regulatory authority. Some countries have specific agencies that handle consumer product safety and health issues.

7eaminds technology ensures the asepsis, safety, and dryness throughout the production process. Thanks to these advantages, our products have a shelf life of over 18 months, surpassing the longevity of conventional tea. With the application of this innovative technology, our tea retains its original flavor while offering the convenience of long-term storage.

Most products use the American Date Format (MM/YYYY or MM/DD/YYYY) for expiration date which you can view from the product page. Some products may only show the manufacturing date that is indicated often by abbreviations (MFD, MFG, PROD). You can view the expiration date on the product page, next to the picture, in the product details with the shipping weight and product code.

For out of stock items, please directly add to your wishlist or use our search filters or browse the ‘Customers also viewed’ section on the product page.

To well store 7eaminds products, it is essential to keep them in a cool, dry place, such as your refrigerator, away from direct sunlight and humidity. Regularly check the storage area for signs of dampness and ensure proper ventilation to prevent condensation.

We highly recommend you to contact us for your own Z cup combination.

Upon the successful integration of your product into our selection, it will be seamlessly transitioned into our trial sales phase. Should the trials elicit the positive responses we anticipate, this will solidify our belief in the excellence of your product, prompting its official introduction to our market offerings and extending an invitation for you to bestow upon it a name that reflects its distinction. As a token of our appreciation and a testament to our enduring collaboration, you will receive an ongoing share of the profits derived from the sales of this product, ensuring that your contribution is not only recognized but also rewarded.