• My account was blocked.

If you have multiple email addresses, please log in with the email address that you used to sign up with iHerb.

Check your spam folder in case the email from iHerb has been sent there.

• How can I re-activated my account?

We may deactivate an account if we suspect or observe fraudulent activity, prolonged inactivity, multiple accounts, discount abuse, customs issues (region specific), false account information, phishing & unlawful activity, and threatening or offensive content.

If you’d like to reactivate your account, please contact us and we’ll be able to assist you.

• How do I log in with my AppleID, google and facebook account?

You can log in with your Apple ID, Google and Facebook accounts through 7eaminds mobile website or desktop.

Customers may only create one account per email or phone number. The same email or phone number cannot be used to create additional accounts. 

Please note, if you have more than one account, we are unable to merge or combine accounts for any reason. This protects our customers from bad actors who may be attempting to compromise our customer’s safety and privacy.

Our highest priority is keeping your information safe as you shop with us. Behind the scenes, our security team works hard to protect customers.

Delete your account will have permanent effect. Once you delete your account, you won’t be able to process refunds and returns, access past orders, and use available Rewards Credit. Deleted accounts cannot be reactivated or merged with other live accounts.

The easiest way to delete your 7eaminds account is through the website. Once you complete the form, please allow 48 hours for a response.

7eaminds’ website automatically recognizes your location. Changing your country settings may negatively impact your stock availability and currency settings. 

It’s super simple to change your country, language and currency settings on our website. 

We put your privacy first. We make great endeavors to protect our customers’ information. Your personal information remains entirely confidential with us. 

Wherever you are, 7eaminds is committed to maintaining compliance with global privacy regulations, including GDPR and CCPA.