Frequently Asked Question - Promotion & Rewards

We adopt a three-tier membership system:

Regular Member (Bronze)

Silver Member (Silver)

Gold Member (Gold)

Membership Acquisition Criteria:

Regular Member: Customers register to become members without the need for consumption.

Silver Member: Customers who accumulate a total consumption of $1000 or earn 1000 points within a year.

Gold Member: Customers who accumulate a total consumption of $5000 or earn 5000 points within a year.

Membership Benefits:

Regular Member:

Points Accumulation: Earn 1 point for every $1 spent.

Member’s Day Benefits: Participate in online discounts and surveys, enjoy shopping discounts and cash rebate.

Silver Member:

Points Accumulation: Earn 1.5 points for every $1 spent.

Member’s Day Benefits: Receive all the benefits of the Regular Member and enjoy a year-round discount of 95% without any threshold.

Birthday Gift: Receive a special gift during the birthday month.

Priority to participate in exclusive member activities.

Gold Member:

Earn 2 points for every $1 spent.

Receive all the benefits of the Regular Member, with a year-round shopping discount of 85% without any threshold.

Double points during the birthday month.

Free express delivery service.

Exclusive customer service channel.

Regularly receive exclusive member gifts or coupons.

Priority to participate in new product trials and exclusive member activities.

Membership Level Upgrade Mechanism:

Membership levels are automatically upgraded based on annual consumption or points.

Membership levels are reassessed on January 1st each year based on the consumption and points of the previous year.

Membership Level Downgrade: If a Gold or Silver Member does not meet the consumption or points requirement to maintain their current level within the assessment year, they will be downgraded the following year.

Membership Exit Mechanism:

Members can choose to exit the membership program at any time.

After exiting, the member’s points will be cleared, and they will no longer enjoy any membership benefits.

Other Important Notes:

The membership system should clearly inform customers, including benefits, upgrade conditions, and points rules.

The membership system should maintain transparency and fairness to avoid customer dissatisfaction.

Regularly assess and adjust the membership system to adapt to market changes and customer needs.

The 7eaminds Rewards Program (“Rewards Program”) rewards customers (such as influencers, bloggers and individual shoppers) with Rewards Credit for actively engaging with the 7eaminds community. 

You will need to accept the  Terms of Use to use any Rewards Credit.

Be the first to know about the latest deals and discounts. We’re constantly updating our promotions to give you the biggest savings. Be sure to check these pages for the latest deals and special offers.

  • Product of the Week
  • Rotating discounts on select products up to 20% off.
  • Super Deals. Limited time offers on select products.
  • Trial Items. Up to 80% off trial items. Note: Each trial item may only be purchased once at the discounted trial price. After that initial purchase, this item will be regularly priced.

 1. Participation in the Survey:

  • Members participate in the survey questionnaire through email invitations, website links.

 2. Completion of the Survey:

  •  Members need to complete the questionnaire carefully and ensure they provide genuine and valid feedback.

3. Submission of the Survey:

  • After completing the questionnaire, members need to submit it according to the instructions.

4. Eligibility Review:

  • The organizer may review the completeness and validity of the questionnaire to ensure the accuracy of the data.

   

 5. Cashback Methods:

  • Depending on the membership system, cashback can be realized in the following ways:
  • Directly credited to the member’s account, which is 10% more than directly cash rebate, which can be used for the next purchase.
  • Sent directly to the member’s bank account via electronic transfer, such as PayPal or bank transfer.

 6. Notification:

  • Once the cashback has been processed, members usually receive a notification informing them of the amount and method of cashback.

7. Usage Restrictions:

  • There may be usage restrictions on the cashback, such as validity period, minimum spending requirements, or restrictions on specific products.

  

 8. Record Keeping:

  • Members should keep all records related to cashback for inquiries in case of any questions.

 9. Customer Service:

  •  If members encounter any issues in obtaining cashback, they can contact the customer service department for assistance.

10. Transparency:

  • The entire process of cashback should be transparent, with members clearly understanding how to obtain and use the cashback.

Please note that the specific process and rules for cashback may vary depending on different organizations and membership systems. Therefore, it is recommended that members read the relevant terms and conditions carefully before participating in the survey questionnaire.

 

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