For free shipping, your order’s subtotal must meet the order value requirement. The minimum order value requirement may differ depending on the delivery destination.

Free shipping may not be eligible due to certain restrictions. All shipping methods have restrictions on order weight, order price, item type, and delivery address. Below are three examples where free shipping is not available:

1. The free shipping option cannot be used for customers with a PO Box or APO delivery address.
2. The free shipping option cannot be used if customers exceed the carrier weight and order value limits.
3. The free shipping carrier may have item restrictions such as no liquids, food products, etc.

With ‘Prepaid Duties & Taxes’ shipping options, all the import taxes and local GST will be included when you place your order. Your package will be processed through customs quicker and you will not need to pay handling fees to the carrier at a later time.

For details, we recommend checking with your local customs office for more information on import taxes, customs duties and handling fees.

7eaminds is constantly improving our delivery experience. Our carriers are selected based on quality, speed, and pricing. We also have an entire process on maintaining our average delivery times.

As of July 2024, the majority of our orders going to Shanghai, Hong Kong, and Singapore are processed from our Hong Kong and Shanghai warehouses. All products at these two warehouses are supplied directly from our factory.